Ideas

Need to have domain setup or the information I need to sen to web developer to get my website site up?? Please help

I need to cancel my Nexcess account. I do not use it at all. I am scheduled to be billed in a few weeks, but would like to cancel before this happens. Please advise. rhondavw18@gmail.com

I need a live person to help me. I've tried twice to get help and it is a stop. "Something went wrong trying to verify your case."

It takes HOURS for a restore to take place. The whole point of a backup is the ability to quickly revert to a working copy. I've had restores take upwards of 6 hours. Basically I can't rely on Nexcess backups for live sites.

How does one get started on website?? I'm new here and need some assist?

The old setup for chat was much better. The old didn't require me to give account information like it does now, this was passed to the rep in the past automatically.

The initiated time should always be present when a restore is activated. Why on earth would you NOT want this?? The portal should also show the last date and time when a restore was accomplished.

Some hosts like Siteground have a bunch of useful tools in the backend that I'd like to see on Nexcess, such as File Manager, HTTPS Enforce, Block IPs and Search and replace.

Possibly include the visual comparison output to show which plugins failed and why.

portal: Suggestion: Can we have a link in the left sidebar to 'cases/tickets' ? Nav is a bit of a chore without it. Thanks