Provide portal access to the files and database file from automatic backups
S
Scott L.
One never knows when one will need to access a particular file or individual post or post revision from the database. As a result, the full backup feature is of limited use because you don't know you needed to run one until it is too late or you have to run them so often that the value of automatic backups is lost. Yet the automatic backups currently only allow restoring files, database, or both.
The ability to download the backup files and / or database backup as a .sql export would be a very valuable enhancement to the Nexcess portal.
Just yesterday I had to go find the post_content of a post that a customer had managed to lose. That one was on a different hosting and backup solution where I was able to just download last night's backup of the database, load it up locally in MySQL, copy the post content, and paste it into the post's record in the live site's database via phpmyadmin. I'd love it if it was easy and self-service to do the same thing with Nexcess.
Ideally I'd be able to pick any of the dates that are available and get the database and/or files from that date.
Thanks for considering this idea.